Cape Town Support Team
Contact Crew Life at Sea
Use this page for general questions about working on cruise ships, preparing for an onboard career, crew documentation, training pathways, and the services available through Crew Life at Sea. If your question is about a specific job application, include the role or department you are interested in so your message has the right context.
For document or visa questions, tell us which document or visa you are working on and where you are applying from. Clear details help reduce unnecessary back-and-forth and make it easier to direct your enquiry.
General enquiries
+27 21 300 3992
Email
[email protected]
Office hours
Monday to Friday
09:00 to 16:30
09:00 to 16:30
Office visits are by appointment only. Please arrange your visit in advance rather than arriving without a confirmed appointment.
What to include so we can understand your enquiry
A short, specific message is usually more useful than a long general request. Include the details that explain what you are trying to do and where you are in the process.
- The cruise ship role, department, document, visa, or service your question relates to.
- Your current country or city when location affects the answer.
- Any deadline, appointment date, joining date, or document expiry date that is genuinely relevant.
- A concise description of what you have already completed and what you still need help with.
